Torsten Kusmanow

Torsten Kusmanow

is Executive Partner and responsible for the Banking Customer Interactive Solutions division, which deals with digital, customer-centric solutions for the financial industry. The focus is on solutions for customers and advisors. He is also the author of the white paper ‘What makes a successful bancassurance?’, published in 2024.
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  1. The New Retirement Investment Account: Enormous Potential for Financial Services Providers – and Major Challenges

    Article

    The New Retirement Investment Account: Enormous Potential for Financial Services Providers – and Major Challenges

    Business Models, Future Banking, Strategy

  2. The Retirement Investment Account (AVD) Is Coming – and With It a Historic Opportunity

    Blogpost

    The Retirement Investment Account (AVD) Is Coming – and With It a Historic Opportunity

    Business Models, Customer Experience, Future Banking

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