FAQs - How can we help you?

Below you will find answers to the most frequently asked questions (FAQs) about our BANKING.VISION platform. If you cannot find the answer you are looking for, please contact us via support@banking.vision.

How do we deal with data protection?

The protection of your personal data is very important to us. In our privacy policy, you can read about the activities we carry out during your visit to our website, always in accordance with the applicable data protection regulations, what information we may collect and how it is processed. We attach great importance to transparency: any changes will be updated on the ‘Privacy Policy’ page to keep you informed about what data msg for banking ag stores and uses.

Who writes on Banking.Vision?

Our authors are experts with in-depth specialist knowledge, many years of practical experience, and a high level of commitment. They write about current developments in regulatory law and reporting, risk management, bank management, payments, software engineering, and many other current and relevant topics in the banking industry.  

Where can I find what?

Our intelligent search helps you find exactly the information you are looking for quickly and conveniently.
  • The filter options by format, tags, and authors, as well as
  • the autofill/autocomplete function, which completes your search terms after you enter just a few letters in the search field,
make searching easy. You can also enter any term of your choice in the search bar – upper and lower case letters are not important. The results are displayed clearly in no time at all. FAQs_search

How do registration and login work?

Registering with Banking.Vision – Step by Step

Registration is free and only takes a few minutes. Afterwards, you will have unrestricted access to all content on Banking.Vision.

How to proceed:

  1. Open the registration form: Select the “Register” tab at the top (not “Log in”, which is only for existing accounts).
  2. Email and password: Enter your email address and choose a password. Your password must meet these three requirements:
    • at least 8 characters
    • one special character (e.g. !, ?, #)
    • one uppercase letter
    The list below the fields shows you which requirements are still open.
  3. Title, name, company and country: Enter your title, first name, last name, company and country.
  4. Confirm data protection: Tick the checkbox to give your consent. This allows us to store and analyze your data and usage behavior. According to the notice, your data will not be passed on to third parties. You can find details in the Privacy Policy.
  5. Submit: Click “Register”. The button only becomes active once all required fields have been filled in.

Good to know:

  • All fields marked with an asterisk (*) are required.
  • If the button stays greyed out, a required field is still missing or your password does not yet meet all requirements.
  • If you already have an account, simply log in via the “Log in” tab.

Why is it worth registering as a user?

Banking.Vision is free of charge, but selected content is reserved for our registered users. This means that by registering, you benefit from exclusive content and have access to all Banking.Vision content, such as
  • our studies on current topics in the banking sector
  • numerous specialist articles by our authors on our core topics
  • all articles from our customer magazine NEWS
  • whitepapers
  • current videos and web casts
So you can extend your knowledge advantage and make better use of competitive opportunities.

Where can I find my community's documents?

You can find all your community documents, such as lectures or presentations as well as video and audio files in the media archive.

What is a community page?

The Community page is an exclusive platform that is only available to participants in our Community. You have unrestricted access to all documents from the community meetings, such as lectures or presentations as well as video and audio files. You can also exchange ideas with our experts and other community members, ask questions and discuss issues.

Who can access the community page?

Access to the community page is only available to people who have registered for one or all community meetings. Persons who are not registered do not have access to the community page.

How do I access the live stream of the community meeting?

You will find your personal event overview on the Community page. Using color coding - blue = event has already taken place, yellow = event is about to take place, green = event is taking place today - you can see the status of your booked events at a glance. Click on the “Go to live stream” button at the start of the event and you will be forwarded directly to the community meeting.

How can I get in touch with the community experts if I have questions?

A direct line to the experts in the community is important to us. That's why you have the opportunity to contact our experts directly on the community page, ask your questions or give feedback. Use the contact form in the “Meet the people behind our platform” section. Our experts will get in touch with you. Good to know: We only use your personal data to process your specific request or service. It will not be processed for any other purpose. In particular, your personal data will not be passed on to third parties.

How can I delete my user account?

You can delete your account directly in the app or on the website.

In the app:

  1. Open the Dashboard in the app.
  2. Tap the profile icon.
  3. Tap your name.
  4. Select “Delete account” and confirm the deletion.

On the website:

  1. Log in on the website and open the Dashboard.
  2. Go to “Account”.
  3. Select “Delete account” and confirm the deletion.

By email: Alternatively, you can send us an email at support@banking.vision and we will take care of deleting your account. Please use the email address you registered with so that we can clearly match your request to your account.

WORDPRESS_URL: https://admin.banking.vision/wp-json