DORA in practice: What really counts after the go-live
Customer Magazin NEWS 03/2025
With the Digital Operational Resilience Act (DORA) coming into force for institutions and financial service providers, the European Union has taken a decisive step towards harmonising and strengthening IT security and resilience requirements. It is now becoming clear what hurdles institutions have to overcome, which solutions have become established – and where challenges remain.
- Why DORA is more than just another set of rules
- Typical challenges during implementation
- 1. Organisation and Governance
- 2. IT Landscape and Interfaces
- 3. Service Provider Control and Third-party Risk Management
- 4. Reporting and Metrics
- 5. Test Procedures and Crisis Exercises
- Lessons learned and success factors: What has proven itself in practice
- 1. Early and comprehensive involvement of all stakeholders
- 2. Early Governance Decisions
- 3. Focus on Processes
- 4. Modular Implementation Approach with Prioritised Quick Wins
- 5. Establish Structured Third-party Risk Management
- 6. Utilising tests as a learning tool
- 7. Incorporate Resilience into the Corporate Culture
- Impact on Banks and Financial Service Providers
- Strategic Perspective
- Operational Perspective
- Technological Perspective
- Cultural Perspective
- Conclusion and outlook: DORA - from obligation to opportunity
Why DORA is more than just another set of rules
With the entry into force of the Digital Operational Resilience Act (DORA) for institutions and financial service providers, the European Union has taken a decisive step towards harmonising and strengthening IT security and resilience requirements. DORA formulates a uniform regulatory framework designed to ensure operational resilience – i.e. the ability to cope with IT-related disruptions and attacks.
For institutions, this means not only compliance, but also a significant change in how they deal with IT risks, service provider management and internal control systems.
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