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5. March 2026

Banking meets Generation Z – Executive board management for a new generation of customers

This event has already taken place.

Are you interested in this topic, but the event has already taken place? Then please contact us. We will inform you about possible further dates or the possibility of in-house training directly at your location.

E-mail: events-banking@msg.group

Phone: +49 721 6674 1880

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Price

Free

Location

Online

Type

Seminar

Date

05.03.2026

Registration deadline

02.03.2026

Time

4:00 pm (UTC+01)

Duration

1 hour

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Isabel Menrath

Events & Trainings

Generation Z marks a turning point in banking. As the first ‘digital natives’, they demand digital excellence as a basic requirement: in an ‘instant world’, banking must be available at all times, seamlessly and across all channels. But does this technological demand mean that traditional values such as regional proximity, trust and security are losing importance?

At the same time, Generation Z is the key to meeting the challenges of demographic change. As potential employees, they are not looking for traditional administration, but entrepreneurial creativity. Their central question is: ‘What impact does my work have?’ This presents credit institutions with an existential task: How must corporate culture and working models be transformed in order to remain an attractive employer for this young, meaning-seeking generation?

Together with you, we will discuss at board level how your institution can align itself today with the customers and employees of the future. We will highlight practical immediate measures for everyday operations and analyse how Generation Z significantly influences your institution’s long-term strategy.

Your added value:

We will present concrete solutions and best practices that help banks actively shape change and prepare for upcoming challenges.

This event is part of our online series ‘Banking.Leadership.Future. ’, in which we specifically prepare bank executives for the challenges ahead, identify solutions and actively support them.

Interested in more?

In their blog post ‘Skills shortage in banking: strategies for the executive board level’, our experts analyse this current topic in detail:

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Christoph Wintgen

ist seit 2018 Mitglied des Vorstands der Kreissparkasse Düsseldorf und leitet das Haus seit 2019 als Vorstandsvorsitzender. Er verfügt über mehr als 40 Jahre Erfahrung in Sparkassen und Großbanken, wobei sein Fachgebiet Schwerpunkt stets im Vertrieb, insbesondere im Firmenkundenbereich, lag. Durch seine langjährige Praxis kennt er die Bedürfnisse von Kundinnen und Kunden und trägt mit praxisorientierten Lösungen zum nachhaltigen Wachstum der Kreissparkasse Düsseldorf bei. Privat ist er lebhaft in Düsseldorf, verheiratet und Vater zweier Töchter.

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Sabrina Vößing

leitet die Abteilung Unternehmensentwicklung bei der Kreissparkasse Düsseldorf. Sie ist verantwortlich für Veranstaltungsmanagement, Presse- & Offentlichkeitsarbeit, Reputationsmanagement, Kulturmanagement und Nachhaltigkeitsmanagement.

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Stefan Baumann

ist Executive Partner im Management Consulting der msg for banking. Er verfügt über mehr als 20 Jahre Erfahrung in der Bankenbranche – sowohl in leitenden Positionen bei einer internationalen Großbank als auch in namhaften Managementberatungen. Sein Schwerpunkt liegt auf der strategischen Begleitung von Banken in Fragen der Geschäftsentwicklung und -optimierung.

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Philippe Krahnhof

verfügt über langjährige Berufserfahrung und gestaltet bei msg for banking im Bereich Strategy & Business Transformation die Zukunftsfähigkeiten von Banken mit. Neben der strategischen Ausrichtung liegt sein Fokus auf dem Change Management. Außerdem ist er als freiberuflicher Dozent an der FOM Hochschule für Oekonomie & Management aktiv.

This event is aimed at board members of regional banks who are concerned with the issue of skills shortages and the bank of the future.

Diese Veranstaltung findet online statt. Sie können also ganz bequem von ihrem Rechner aus teilnehmen. Für unsere Online-Veranstaltungen nutzen wir das Videokonferenz-Tool MS Teams. Mehr Informationen zur Technik finden Sie in unseren FAQs.

Good to know

I still have questions. Who can I contact?

If you have any questions about our event programme, please do not hesitate to contact us. Simply give us a call or send us an e-mail. We look forward to exchanging ideas with you. Isabel Menrath events-banking@msg.group +49 (0) 172 947 47 33 

How does the event registration work?

Are you already a registered user on Banking.Vision? Then all you have to do is log in and click on the registration button on the page of your chosen event. A registration form will open with your personal details already pre-filled. All you then have to do is enter your invoice details and click on ‘Send’. That's it. You are not yet registered as a user on Banking.Vision? Then please register. We only need a little information from you.

How do registration and login work?

When registering on Banking.Vision , we use ‘magic link’ technology. This means that you fill in the registration form (we only need a few details from you) and then receive a registration link from us. By clicking on it, you confirm that you wish to register. After your confirmation, you will receive a login link and that's it. This means you don't have to remember (another) password, which could be hacked under certain circumstances. The ‘Magic Link’ also ensures a secure and uncomplicated login thanks to multi-factor authentication, for which you only need to enter the e-mail address you used to register.

Is there a booking confirmation?

Yes, once you have made a binding registration for the event, you will receive a booking confirmation. In the run-up to the event, you will receive a further e-mail with important information for your event, such as the venue and programme (face-to-face event) or access data (online event).

What technology is used for online events?

Our online events usually take place with Microsoft Teams. You will receive an access link with a telephone dial-in option; it is not necessary to install the Microsoft Teams application.We would be pleased if you switch on your camera. Please check the following Microsoft Teams system requirements in good time before the start of the event and observe the following recommendations: Use a desktop PC or a notebook/laptop to participate in your online event.
  • Operating system Windows 7 or a more recent version Mac OS X version 10.8 or higher
  • Browser Google Chrome (preferred) Also suitable: Microsoft Internet Explorer 11 or higher, Microsoft Edge, Apple Safari
  • Internet access Ideally, access via DSL/cable with at least 256Kbit/s. Bandwidth.
Please use a headset with an integrated microphone. If participating on a notebook/laptop, we recommend using the integrated camera; if participating on a desktop PC, an external webcam is recommended. Would you like to be absolutely sure and test MS Teams in advance? No problem, simply contact events-banking@msg.group.

Cancellation of events

We reserve the right to cancel the event due to insufficient demand or number of participants. Cancellations at short notice are also possible for other important reasons for which we are not responsible, such as sudden illness of the speaker or force majeure. Participation fees already paid by you will of course be refunded. You will be informed immediately in the event of cancellation. Further liability and compensation claims arising from the cancellation or change to the event that do not relate to injury to life, limb or health are excluded, unless there is intent or gross negligence on our part. Please note that this also applies to hotel rooms and flight or train tickets booked by you.

What cancellation conditions apply?

The detailed cancellation conditions can be found in § 3 Cancellation of our event conditions.
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