AI in savings banks: challenges and solutions for middle management
Artificial intelligence is becoming increasingly available in savings banks – but actual use by employees often falls short of expectations. In this compact AI Coffee Break session, we discuss typical challenges, highlight success factors for change management, and provide concrete ideas on how AI can be sustainably integrated into everyday work in a way that is also accepted by employees.
Your speakers
The potential applications of artificial intelligence are diverse, and AI is also increasingly changing everyday work at savings banks, primarily through FI solutions such as the S-KIPilot. But AI is not a sure-fire success. Middle management in particular faces the challenge of operationalising AI projects and managing change processes.
In our AI Coffee Break
- you will learn about the challenges that frequently arise when introducing AI in savings banks,
- learn how change management can help to get employees excited about AI and engage them in the long term,
- see practical examples of how AI is being successfully integrated into banking processes – including examples from the S-KIPilot,
- gain insights into support services available to accompany your AI initiatives,
and discuss open questions and possible solutions with experts and colleagues.
This event is part of the ‘AI Coffee Break’ series – our compact format covering the latest trends and applications in artificial intelligence. In a relaxed atmosphere, you will gain exciting, independent insights into various facets of AI technology over a hot cup of coffee.
This event is aimed at innovation managers, change managers, digitalisation officers and middle managers of savings banks who want to successfully operationalise AI in their organisation and sustainably increase employee acceptance.
Fabian Forthmann
is a Manager in the field of Artificial Intelligence at msg for banking. He advises banks and financial service providers on the development and introduction of data-driven models in their technical and regulatory environment. In addition to the development of promising use cases for artificial intelligence, he is particularly interested in the sustainable use of artificial intelligence as a tool for solving tangible problems.
Ramon Frank
is Business Unit Manager at msg for banking and contact person for all customers of the Sparkassenfinanzgruppe. Together with his team, he stands for software engineering, sustainable banking, process data technologies and application management services. He has held various management positions in recent years, including in business development and in organizational and change projects for the development of resilient organizations.
This event will take place online. This means you can take part from the comfort of your computer. We use the video conferencing tool MS Teams for our online events. You can find more information on the technology in our FAQs.
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Registration
Price
free
Date
16.01.2026
Time
11:30 am
Duration
0.75 hours
Registration deadline
13.01.2026
This event will be held in German!
Good to know
- Operating system Windows 7 or a more recent version Mac OS X version 10.8 or higher
- Browser Google Chrome (preferred) Also suitable: Microsoft Internet Explorer 11 or higher, Microsoft Edge, Apple Safari
- Internet access Ideally, access via DSL/cable with at least 256Kbit/s. Bandwidth.