Escaping the Use Case Trap: Operations Model for Measurable AI Benefits – White Paper 2026

Escaping the Use Case Trap: Operations Model for Measurable AI Benefits

Artificial intelligence is changing the world of finance at a pace faster than many banks have yet realised. The possibilities are enormous: from the automated analysis of transaction data and increased efficiency in risk management to intelligent support for employees in their day-to-day business. Nevertheless, many AI initiatives fail – not because of the technology itself, but because of a fundamental misunderstanding: the belief that AI can be successfully introduced via individual projects or selective use cases.

This is precisely where the white paper “Escaping the Use Case Trap: Operations Model for Measurable AI Benefits” comes in. It shows how banks can overcome the “use case trap” and anchor AI as a genuine collaborator in their business processes. Our approach goes far beyond one-off projects: we accompany you along a structured operational model that maps the entire life cycle of your AI transformation – from the first experiments to company-wide scaling.

What you can expect:

• Forming – transforming uncertainty into strategic awareness: Learn why a deep understanding of the technology is the basis of any successful AI strategy. We will show you in a practical way how to involve managers, set up initial experience cases and gather valuable insights in protected AI playgrounds.
• Storming – channelling energy into orderly channels: As soon as all departments discover AI for themselves, chaos quickly ensues. We explain how you can set up an AI governance framework, prioritise initiatives fairly and use resources efficiently without losing innovative strength.
• Norming- creating structures and roles for sustainable success: A resilient operating model, clear responsibilities and a scalable platform are key. Find out how governance, organisation and IT work together to anchor AI in the bank continuously and with low risk.
• Performing – AI as a strategic competitive advantage: We show you how to integrate AI services into your regular day-to-day work, increase efficiency, ensure quality and utilise the technology as an integral part of your business model.

Outlook

An AI journey of a bank does not end with the first pilots or successful projects. It is an ongoing process that requires strategic decisions, organisational adjustments and technological innovation. This white paper not only provides you with a clear roadmap, but also with arguments for forging internal coalitions, overcoming resistance and securing long-term added value.