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  1. 9th MaRisk Amendment: Three years is no free pass – why validation should now be even more risk-based

    Blogpost

    9th MaRisk Amendment: Three years is no free pass – why validation should now be even more risk-based

  2. Interview with Joaquin Dimas about the art of modern customer experience

    Blogpost

    Interview with Joaquin Dimas about the art of modern customer experience

  3. Treasury Measures in the LCR Forecast with msg.ORRP – Liquidity management that is closer to reality

    Blogpost

    Treasury Measures in the LCR Forecast with msg.ORRP – Liquidity management that is closer to reality

  4. Talent Shortage at Regional Banks: Why Knowledge Retention Is the Decisive Factor

    Blogpost

    Talent Shortage at Regional Banks: Why Knowledge Retention Is the Decisive Factor

  5. Wero decoded: From P2P to POS – an overview of the key features

    Blogpost

    Wero decoded: From P2P to POS – an overview of the key features

  6. From AI pilot to contribution to results: How banks are embedding AI in their business models and creating tangible added value

    Blogpost

    From AI pilot to contribution to results: How banks are embedding AI in their business models and creating tangible added value

  7. Regulatory dilemma: How can the SCHUFA score be used in the IRBA behavioural rating despite the 24-month limit?

    Blogpost

    Regulatory dilemma: How can the SCHUFA score be used in the IRBA behavioural rating despite the 24-month limit?

  8. Why digital sovereignty should be on the board’s agenda now

    Blogpost

    Why digital sovereignty should be on the board’s agenda now

  9. High-risk AI in banking: What the EU AI Act really means for credit institutions

    Blogpost

    High-risk AI in banking: What the EU AI Act really means for credit institutions

  10. AI governance in banking: why control determines customer trust

    Blogpost

    AI governance in banking: why control determines customer trust

  11. Our Customer Magazin NEWS 02/2026 has been published

    Blogpost

    Our Customer Magazin NEWS 02/2026 has been published

  12. The SCHUFA shadow database: a data protection scandal or a necessity for the credit industry?

    Blogpost

    The SCHUFA shadow database: a data protection scandal or a necessity for the credit industry?

  13. The New Retirement Investment Account: Enormous Potential for Financial Services Providers – and Major Challenges

    Article

    The New Retirement Investment Account: Enormous Potential for Financial Services Providers – and Major Challenges

  14. Proportionality, streamlining and simplification – what does the 9th amendment to MaRisk mean for banks?

    Article

    Proportionality, streamlining and simplification – what does the 9th amendment to MaRisk mean for banks?

  15. The 9th amendment to MaRisk and the Lending Business

    Article

    The 9th amendment to MaRisk and the Lending Business

  16. The smart operating model: How banks are harmonising people and machines

    Article

    The smart operating model: How banks are harmonising people and machines

  17. CX Target Operating Model: The strategic blueprint for banks in the AI era

    Article

    CX Target Operating Model: The strategic blueprint for banks in the AI era

  18. Weathering a weak market phase: How Agentic Operations can transform natural staff turnover into a variable cost structure

    Article

    Weathering a weak market phase: How Agentic Operations can transform natural staff turnover into a variable cost structure

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